General Parking Questions and answers

A print version of Parking Quick Reference Guide is available for download.

Q: Where do I park when I need to come into the Parking office?
A: When you need to visit Parking Services, you may park on Scott Street, enter the Multi-Modal building on the east or west side. Additional spaces are located in lot 26 at the corner of Hall of Fame and Washington. Metered spaces are available at the Monroe Street Parking garage.

Q: Do you oversell your parking permits?
A: Yes, we have an abundance of parking and student parking has a great turnover ratio. The turnover ratio is approximately 2 ½ times in student lots.

Q: My car is broken down on campus and I do not have a permit. I plan on getting it moved soon, will I get a ticket?
A: Call the Parking office at 405-744-6525 and request they put a “disabled” card in your vehicle. In most cases this will give you 24 hours to get it moved without receiving a citation. If located at a meter you will be charged $8.00 for an eight hour period.

Q: Since I have a bursar hold, what do I do about parking on campus?
A: Unfortunately until the account is settled you will need to park off campus, or ride THE BUS to and from campus.

Q: How do I file a complaint on a Parking Enforcement Officer?
A: Call 405-744-6525 or stop by the Multi-Modal Transportation building as soon as possible.

Q: I thought that I could park ANYWHERE after 5pm, so why did I get a handicap, meter, reserved, loading zone citation?
A: Parking rules are enforced 24 hours a day, 7 days a week.  However, regular surface  RH, SZ, GZ, SF and FA lots do not require a permit  after 5pm and before 5am Monday thru Friday.  Permits in these areas are not required starting at 5pm Friday thru 5am Monday.  Meter parking at the Colvin, lots 80 & 73 and staff parking 80A are enforced 24 hours a day, 7 days a week.  Also OZ parking is restricted to OZ permits only  - during any athletic or special event, regardless of time or day of the week.

Permit

Q: I’m a student employee; can I get a staff permit?
A: Permit types are determined by your position number with the university. Typically if you are taking class and not working full time, then you don’t qualify for a staff permit. Any special requests require a letter from your department head and have to be approved by Parking Services.

Q: I only need my permit for one semester; do I have to pay for a full year?
A: When you get your permit you are charged for the full year, however, you may return it for a pro-rated refund when you no longer need it. This refund will be applied to your bursar account. We do not give refunds after April 30th.

Q: If I leave campus, can I give my permit to a friend to use?
A: No, permits are not transferable. If you give, sell or otherwise transfer ownership you will be guilty of wrongful use of a permit and will be fined $50.00 plus forfeiture of your parking privileges.

Q: Can I pick up my permit in the office instead of having it mailed to me?
A: All permit sales are online with the exception of bicycle, registration, carpooling, university vehicle, vendor, overflow and permanently affixed. If you don’t have a local address at the time of your purchase you can have the permit shipped to Parking Services at 1006 West Hall of Fame.

Q: How do I obtain a temporary handicap permit?
A: Bring a photo ID, note from your doctor stating that you need temporary handicap parking and for how long. You must have a valid OSU permit for the school year to be eligible for a temporary handicap parking permit.

Q: Can I use a State of Oklahoma issued handicap placard on campus?
A: If you have an Oklahoma state-issued placard, you will need to visit Parking Services to obtain an OSU handicap permit BEFORE parking on campus.

Q: Do I have to have a permit to park in overflow?
A: Yes- overflow simply means that any type permit may park in that lot.

Q: I drive two different vehicles often and it’s inconvenient for me to switch my permit every day, can I get two permits?
A: No, only one permit per student/employee. If you forget to switch your permit you may pick up a temporary permit at the Parking office for that day.

Q: What do I do if I lost my permit? Why do I have to buy a new permit if I lost mine?
A: If you lost your parking permit, you MUST report it immediately to Parking Services so the lost permit can be deactivated. You will be required to purchase a replacement permit at the current permit price. If the permit was reported lost or stolen and is later recovered the permit owner will be reimbursed for the replacement cost

Q: What if I reported my permit lost and later find the permit can I use it?
A: No, you must return it to the OSU Parking office. If you accidentally or intentionally use the permit to park on campus you will be guilty of wrongful use of a permit and will be fined $50.00.

Q: What do I do if I forgot my permit for the day?
A: If you forget your parking permit for the day, you may visit Parking Services to obtain a temporary permit. You must have a photo ID and license plate number to obtain a temporary permit.

Q: Why do I have to pay an “exchange fee” if I move to a different zone of residential life?
A: To cover the cost of the new permit.

Q: Can I share my permit with friends?
A: Parking permits are linked to individuals and may not be shared. If you are planning to carpool with other individuals, you may apply for a carpool permit at Parking Services.

Vehicle Information

Q: When adding my vehicle information online it asks for my “plate type”, what is this?
A: This is only used for vehicles registered in Kansas, which require a county code. If you are not from Kansas choose the ‘n/a’ option and move on.

Q: How can I remove old vehicles from my parking account?
A: The online parking system will not allow you to remove an old vehicle from your account. You may notify Parking Services if you no longer own a vehicle listed on your account and the vehicle (s) will be deactivated.

Q: If I get a new vehicle, can I put my parking permit from my old vehicle on it?
A: Transferable (cling) parking permits are linked to the individual and may be easily transferred between vehicles that you may be driving. Update your new vehicle information at www.parking.okstate.edu click on “Manage My Account”.

Visitor Parking

Q: My friend is coming to visit me, how can they park on campus without getting a ticket?
A: Visitors can obtain a permit to park on campus at the OSU Parking office located at 1006 West Hall of Fame, 7:30am – 5:30pm, M-F or park at a meter. To obtain a visitor permit please have your photo ID and your license plate number. Hourly parking is available at the Monroe Street Parking Garage or the Student Union Parking Garage.

Q: Do all visitors have to register at the Parking office?
A: To obtain a visitor permit visit the Parking office between the hours of 7:30am – 5pm, M-F, or park at a meter. A visitor permit does not allow free parking at a meter.

Q: Is it possible to obtain a visitor permit for someone coming to visit me, even if I have their information?
A: No, we require all visitors to appear in person with a valid driver’s license.

Q: Where does a visitor permit allow me to park?
A: Any legal parking space in the lot designated on the permit. A visitor permit does not allow free parking at a meter.

Citations

Q: Where do I pay my tickets?
A: All citations are paid at the bursar’s office, located at 113 Student Union. The parking office does not accept payments of any kind.

Q: Why don’t you just take my money, why do you have to charge my bursar?
A: Parking Services is not setup to record transactions, the Office of the Bursar handles all parking financial transactions at this time.

Q: How can I dispute a citation?
A: Most appeals can be made online at www.parking.okstate.edu with the exception of visitors appeals. Visitors who wish to appeal a citation must visit the Parking office or Appeals office to obtain a written appeal form.

Q: I’ve paid my citations, why are you booting my vehicle?
A: The Parking rules and regulations state that a vehicle may be towed or booted after four citations. Four or more citations in a school year is considered excessive, paid or unpaid.

Q: I feel like my vehicle was the only one cited, why is that?
A: It may appear as if you were the only one cited, however numerous factors could play a part in your situation. You’re more than welcome to visit the Parking office to discuss your situation with a supervisor.

Q: I’ve parked in the wrong zone, handicap space or reserved space before, why didn’t I get a ticket?
A: Parking enforcement is randomly monitored, and not receiving a citation in the past does not make it allowable.

Bicycle

Q: Why do I need to register my bicycle?
A: Bicycle registration is required and helpful if a bicycle is lost or stolen. At the end of each school year abandoned bicycles are impounded, and bicycle registration prevents an active bicycle from being considered abandoned.

Q: I think my bike was stolen, what do I do?
A: Contact Parking Services to verify we have not impounded your bike, from there you may need to contact the OSU Police Department.

Q: How do I get a bicycle permit?
Please view the Bicycle Safety and Registration page for more details.

Carpooling

Q: Can a staff member and a student carpool together?
A: No, each will need to purchase their respective designated permits.

Meter Parking

Q: My meter was only expired for two minutes, can I appeal this citation?
A: Meter tickets are not appealable.

Q: Why don’t meter tickets count as first time visitor tickets?
A: Parking meters are placed as a matter of convenience and must be paid whether a first time visitor or not.

Monroe Street Garage

Q: Can I park in the parking garage overnight?
A: Overnight parking is NOT allowed in the garage- the garage must be cleared each evening.

Q: Can I park my vehicle in the Monroe Street Parking garage during inclement weather?
A: Yes, you can park in the metered spaces located on level one. Meters are located on both the east and west end of the garage.

Oklahoma State University, in compliance with Title VI and VII of the Civil Rights Act of 1964, Executive Order 11246 as amended, and Title IX of the Education Amendments of 1972 (Higher Education Act), the Americans with Disabilities Act of 1990, and other federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, genetic information, sex, age, sexual orientation, gender identity, religion, disability, or status as a veteran, in any of its policies, practices or procedures. This provision includes, but is not limited to admissions, employment, financial aid, and educational services. The Director of Equal Opportunity, 408 Whitehurst, OSU, Stillwater, OK 74078-1035; Phone 405-744-5371; email: eeo.okstate.eduhas been designated to handle inquiries regarding non-discrimination policies: Any person (student, faculty, or staff) who believes that discriminatory practices have been engaged in based on gender may discuss his or her concerns and file informal or formal complaints of possible violations of Title IX with OSU’s Title IX Coordinator 405-744-9154.

Animals are not permitted on the Transit Buses unless they are secured in an approved pet carrier. Service animals, as defined by current Federal Transit Administration Regulations, are permitted. Service dogs must remain in harness and while on the Paratransit vehicle and under control of the owner at all times.  Service animals must remain on the floor without blocking the aisle or on their owner's lap.  For more information, please refer to http://www.ada.gov/service_animals_2010.htm.

Please review eeo.okstate.edu and contact the Director of Equal Opportunity, 408 Whitehurst at 405-744-9154 for information concerning unlawful discrimination and inquiries regarding OSU compliance with equal opportunity or affirmative action.